Privacy Policy
Effective Date: September 16, 2026
Information We May Collect
We may collect information you voluntarily provide, including your name, organization name, email address, telephone number, website address, information about your organization, project requirements, and messages submitted through forms.
Our inquiry form requires your name, organization name, email address, phone number, and project description. We use your phone number to respond to your inquiry, including when an email reply cannot reach you. Providing a phone number does not subscribe you to promotional text messages. You may contact us by email instead of using the form.
We check email address formatting and may look up the email domain’s public mail records. This does not verify the existence of a particular mailbox. We do not submit your full email address to a third-party mailbox-verification service.
We may also automatically collect limited technical information such as browser type, device type, general geographic region, pages visited, referring website, date and time of visits, and website usage or performance information.
How We Use Information
- Respond to inquiries and evaluate potential projects
- Prepare proposals and provide requested services
- Communicate with clients and prospective clients
- Improve website performance and maintain security
- Analyze website usage and comply with legal obligations
We do not sell personal information to advertisers or data brokers.
Payment Information
CivicSpring may build websites that use third-party platforms such as Shopify for payment processing. When payment information is entered through a Shopify-powered checkout or another third-party payment platform, payment-card information is processed by that provider according to its own privacy and security practices.
CivicSpring does not need to receive or store complete payment-card information processed through those checkout systems.
Third-Party Services
Our website or services may use third-party providers for hosting, analytics, email communication, form processing, payment processing, Shopify commerce services, scheduling, marketing tools, security, and website performance. Those providers may process information according to their own privacy policies.
Cookies and Analytics
The inquiry form uses a necessary session cookie to protect submissions and temporary anti-spam counters based on hashed network addresses. This version of CivicSpringWorks.com does not include advertising trackers or analytics scripts. Hosting providers may maintain technical access logs. If optional analytics or marketing tools are added later, this policy will be updated as appropriate. You can control cookies through your browser settings, but blocking the session cookie may prevent form submission.
Information Security and Retention
We use reasonable administrative and technical measures intended to protect information submitted through our website. No internet transmission or electronic storage system can be guaranteed to be completely secure.
We may retain information for as long as reasonably necessary to respond to inquiries, maintain business records, provide services, fulfill contractual obligations, resolve disputes, or comply with legal requirements.
Children’s Privacy
CivicSpring’s website and services are intended for organizations and adults acting on behalf of organizations. We do not knowingly seek to collect personal information directly from children under 13 through CivicSpringWorks.com.
Your Choices
You may contact CivicSpring LLC to request correction or deletion of personal information you previously submitted, subject to legal, contractual, or recordkeeping obligations that may require retention.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted on this page with the effective date shown above.
Contact
CivicSpring LLC
New Jersey
connect@civicspringworks.com
CivicSpringWorks.com